These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "Customer") and Nguyen Thanh Duc, a sole proprietor based in Hanoi, Vietnam ("we", "us", "Mostify"), governing your access to and use of the Mostify website (wpmostify.com), the Mostify Pro WordPress plugin, and related services (collectively, the "Services").
By creating an account, purchasing a subscription, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Description of the Service
Mostify provides a WordPress plugin for tracking and displaying popular posts based on page views, comments, ratings, shares, likes, and custom actions. The Service includes:
- A free version of the plugin available on WordPress.org
- A Pro subscription that adds integrations, advanced features, and license-server-backed updates
- Priority email support for paying customers
- A web dashboard at wpmostify.com for managing licenses and approved domains
2. Account Registration
To purchase a Pro subscription, you must create an account with a valid email address and password. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorized access
You must be at least 18 years old to purchase a subscription.
3. Subscription, Billing, and Payment
3.1 Subscription plans
We offer three tiers (Single, Developer, Unlimited) each available in monthly or yearly billing intervals. Current pricing is shown on /pricing.
3.2 Payment processing
Payments are processed by Gumroad, our third-party payment provider. By purchasing, you also agree to Gumroad's Terms of Service.
3.3 Recurring billing
Subscriptions are recurring. Your card will be charged automatically at the end of each billing period (monthly or yearly) until you cancel.
3.4 Price changes
We may change subscription prices. Existing subscriptions continue at their current price until renewal; price changes apply only at the next renewal cycle and we will notify you at least 30 days in advance.
3.5 Taxes
Prices shown do not include taxes. You are responsible for any applicable VAT, sales tax, or other taxes in your jurisdiction. Gumroad calculates and collects these as required.
4. Cancellation and Refunds
4.1 Cancellation
You may cancel your subscription at any time from your account dashboard or through your Gumroad account. After cancellation:
- Pro features remain active until the end of your paid period
- The plugin reverts to the free-tier feature set automatically
- Your tracking data and settings are preserved on your WordPress site
4.2 No-refund policy
All sales are final. We do not offer refunds for any reason, including but not limited to:
- Change of mind
- Failure to read product description before purchasing
- Compatibility issues you can verify in advance using the free version
- Unused subscription time after cancellation
You acknowledge that you receive immediate access to digital goods upon purchase, and you waive any right to refund.
4.3 EU consumer right of withdrawal — Article 16(m)
If you reside in the European Union, EU Directive 2011/83/EU normally grants a 14-day right of withdrawal for digital goods. By purchasing, you expressly consent that performance of the contract begins immediately upon delivery of your license code, and you expressly acknowledge that you lose your right of withdrawal under Article 16(m) of the Directive.
4.4 Statutory rights
This no-refund policy does not affect any non-waivable statutory rights you may have under applicable consumer protection law in your jurisdiction.
5. License Grant
5.1 Plugin source code (GPL-2.0+)
The Mostify Pro plugin source code is licensed under the GNU General Public License version 2.0 or later (GPL-2.0+). You may use, modify, and redistribute the source code subject to the GPL.
5.2 License code (proprietary)
Your license code, however, is a contractual right separate from the GPL — it grants you:
- Access to plugin updates from our license server
- Priority email support
- The right to install Pro features on up to your plan's domain limit
License codes are personal and non-transferable. You may not:
- Sell, sub-license, or transfer your license code to another person
- Share your license code with anyone outside your organization
- Use your license code to register more domains than your plan allows
- Reverse-engineer, exploit, or interfere with the license-server API
5.3 Two-way domain approval
Each domain registration requires explicit approval through your dashboard before Pro features unlock on that domain. By purchasing, you agree to this process.
6. Acceptable Use
You agree NOT to use the Services to:
- Unauthorized tracking of personally identifiable information (PII). The plugin tracks anonymous engagement metrics. Using it to deanonymize visitors, build personally identifiable profiles, or correlate visitor data with PII without proper consent and disclosure to those visitors violates these Terms and applicable privacy laws (including GDPR, CCPA, and Vietnam's Personal Data Protection Decree).
- Resell or redistribute license codes, even if you obtained them legitimately.
- Reverse-engineer the license server, mimic its API, or attempt to bypass domain approval.
- Use on illegal content sites, including but not limited to: child sexual abuse material (CSAM), copyright-infringing content, sites that promote violence or terrorism, or sites that violate sanctions.
- Abuse our infrastructure: rate-limit-bypassing, DDoS, or any activity that interferes with normal Service operation.
- Misrepresent your identity during signup, payment, or support interactions.
- Initiate fraudulent payment disputes — see Section 7.2 below.
Violations may result in immediate account suspension or termination without refund, and report to relevant authorities.
7. Termination
7.1 Termination by you
You may terminate your account at any time by canceling your subscription and emailing us to delete your data.
7.2 Termination by us
We may suspend or terminate your account immediately, without notice or refund, if:
- You materially breach these Terms
- You initiate a payment dispute or chargeback. In such case we will deactivate your license code immediately, and your Pro plugin installations will revert to free-tier behaviour. Any subsequent reactivation requires payment of the disputed amount plus any chargeback fees.
- You engage in any prohibited use under Section 6
- You provide false information during signup
- Required by law or court order
Upon termination, your right to use the Services ceases. Tracking data already on your WordPress site remains there (it is your data, on your server).
8. Intellectual Property
All Mostify branding, logos, marketing copy, and the wpmostify.com website are owned by Nguyen Thanh Duc. You may not use them without written permission.
The plugin source code is GPL-licensed (Section 5.1).
You retain all rights to content on YOUR WordPress site. We claim no ownership over your tracking data, content, or settings.
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR PERFORMANCE.
We do not warrant that:
- The Services will be uninterrupted or error-free
- Defects will be corrected
- The plugin is compatible with every theme, plugin, or WordPress version
- The license server will be available 100% of the time
You use the Services at your own risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF CAUSE OF ACTION, SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
We are not liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, business, or goodwill
- Service interruptions or downtime
- Compatibility issues with third-party software
- Damages caused by your use of the plugin (e.g., site crashes during installation)
This limitation applies even if we have been advised of the possibility of such damages, and even if a remedy fails of its essential purpose.
11. Indemnification
You agree to indemnify, defend, and hold harmless Nguyen Thanh Duc from any claims, damages, costs, and expenses (including reasonable legal fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any law or third-party rights
- Content on your WordPress site
12. Modifications to Terms
We may modify these Terms at any time. Material changes will be communicated via email or website notice at least 14 days in advance. Continued use of the Services after changes take effect constitutes acceptance.
If you do not agree to modified Terms, you must stop using the Services and may cancel your subscription.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to conflict-of-law principles.
Any dispute arising from or related to these Terms shall first be resolved through good-faith negotiation. If unresolved within 60 days, the dispute shall be submitted to the competent courts of Hanoi, Vietnam, which shall have exclusive jurisdiction.
For consumers in jurisdictions where mandatory consumer protection law grants additional rights or different forums, those rights and forums apply notwithstanding this section.
14. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements.
16. Contact
For legal notices, terms questions, or disputes:
Email: ducntnz@gmail.com
Address: Nguyen Thanh Duc, Hanoi, Vietnam